Tuesday, March 19, 2019

Hate Speech Online:Technology Is Not The Problem. We Are.

"There are no morals about technology..... Technology expands our ways of thinking about things...doing things. If we're bad people we use technology for bad purposes and if we're good people we use it for good purposes."   --Herbert A. Simon, American economist

It's hard to imagine there might be anything more shocking than the massacre last week at two mosques in New Zealand that took the lives of fifty innocent people, the youngest victim just four years old. All those faithful folks murdered in their houses of worship. The fact the attack was carried out by a self avowed white supremacist acting alone: it chills me. Makes me worry that it could happen anywhere, any place, anytime.

But what really shocked me even more so than the act itself, was how a small minority of folks on the internet responded to the attack, which the shooter live streamed on Facebook. With a tiny camera attached to his headgear, that person broadcast to much of the wired world, his evil actions. Second by second, minute by minute, in real time, for millions to view, if they so chose.

Chose to look. Decided to watch. Stared at their screens. Vicariously participated in a way.  But who would do such a thing? View and spread such vile and obscene imagery?

Try at least a million and a half Facebook users. That's the number of folks who as the attack unfolded and immediately afterwards, tried to upload the video onto the wider internet and share it with the rest of the world. Within minutes of the attack's conclusion you could find raw footage on YouTube and Instagram and Snapchat, social media platforms that make such sharing as easy as a few clicks of a mouse.

Who has the heart or the soul to do such a thing?  To spread such hate, disrespect and rejection of basic moral and human decency? The shooting is unfathomable but so too, for me as a human being and child of God, is the fact that it became fodder, even "entertainment" for a small group of people lurking in the hidden shadows of our cyber world--it sickens me. It makes me despair to think there are folks who actually watched the video, who still search the internet for a glimpse.

And so the angry calls by citizens and politicians for tech giants like Google and Facebook to suppress such online hate rise up. We demand they clean up the internet. Police it so that such abhorrent material--and other shocking online images and words--be completely erased. 

Several years ago, Daniel Quinn, a reporter for the Wall Street Journal, was kidnapped by ISIS and in 2014 he was executed on camera. I remember thinking then I would never, ever watch such a video. But an internet search even now still turns up hundreds of similar videos. 

The truth is that no matter how hard tech companies try, they will never, ever be able to suppress completely such awful and subhuman images.  They will never be able to censor all the online hate speech in bulletin boards and on Twitter feeds.  Never be fully successful in ridding our cyber world of the more ugly and more sinful reflections of human behavior. Even in places like China and Iran, nations that work in partnership with high tech to limit access to the internet, stuff still gets through.

The hard reality of the technology laden world we live within now is that the problem is not technology alone.  The problem is also human beings. Us. Technology is finally just a tool, an amoral container within which all the very best and the very worst of humanity is on display for all the world to see, us to see, when we decide to look. Or to look away.  Our cyber world is a reflection of humanity, the heights of goodness to which we can aspire and the depths of depravity to which we might stoop. Everything in between too. Cat videos and car crashes. Instant amazing news and fake news. PhD level information and pornography. Live streamed violence and live streamed family reunions.

The genie is out of the bottle. No going back.  

What we can control (or at least try our best to control) is how we live in this wild wired world. We do have the ultimate power to self edit and self censor. To put down our phones. To close up our computers. To be vigilant about where we travel and what we see and read (and what our kids experience) out there on the internet. We can choose not to participate in Twitter hate wars or to follow anonymous hateful trolls or to visit the seedier corners of cyberspace. But still, God help us all.

For when it comes to our brave new world and the question of whether or not to watch? 

That is up to us.         





      

     

No comments:

Post a Comment